No Exclamation Point for SocialSpark

Filed in Blogging Alli , Happy Alli 13 comments

Back in March, I joined SocialSpark, the new pay-bloggers-for-posts product from Izea.

I first learned about SocialSpark when I went to Postiecon last November. At the time Izea’s flagship product was PayPerPost. What I took away from the unveiling was SocialSpark was going to turn paid blogging on its side in three areas:

1. More interaction between bloggers and advertisers (that would be the social part)
2. Disclosure that each opportunity taken was paid
3. All required links would be “no-follow” (a big deal if you understand Google and search engine stuff, which I don’t)

When I created my profile in March, SocialSpark was still in Alpha. There was mainly a lot of social going on- adding friends and checking out profiles. Izea set up a few opportunities, full of bugs, but they worked them out and eventually I was able to take an opp. It was easy- I clicked a button, wrote my post, and filled out their required fields to submit the opportunity.

Then Izea turned on some of the “features.” And I started to wonder if I liked having paid blogging be turned on its side.

1. Dynamic Pricing. This is something I really don’t understand. According to the really long blog posts on the Izea blog, advertisers can create opportunities and indicate the highest and lowest price they will pay for a blog post. When the opportunity generates interest, the price fluctuates based on demand. The more bloggers interested in the opportunity, the more the price drops. Bloggers really don’t get paid what they are worth in that way. I have requested slots for opportunities when they were listed at over $27. But by the time I got my reservation created email, I was told I would only be paid $5.50. I didn’t do the opportunity. My time is worth more than $5.50.

I really don’t like this fluctuation. I also do not like taking an opportunity at 8ish dollars and then seeing it later climb it over $16. (Unless I can take the opportunity again, which isn’t allowed.)

2. Reserving an opportunity. When you see an opportunity you are interested in, you click on the “request slot” button. Your profile is added to the queue and you wait for a reservation to actually be created. And wait. And wait.

Again, depending on the interest, you can wait for several days. And when/ if (you aren’t always guaranteed a slot) you get your slot, the amount you will be paid might be less than what it was when you requested the slot.

I’m used to deciding what time to blog. When I decide to do a paid post, I usually want to do it as soon as possible. With Izea’s PayPerPost system, when I click on “take opportunity” I have six hours to complete the opp. I don’t click on the take button unless I know I can complete the opp in six hours.

Waiting for an opportunity isn’t how I really like to blog. At least, I haven’t been liking it lately. Especially since Izea sends out “Reservation created” emails around midnight (Eastern time) which leads me to the next “feature” I’m not happy with…

3. Reservation created, twelve hours is really five. If Izea sends me an email at 12:01 a.m. telling me I have twelve hours to complete an opportunity, when do you think I actually see that email? Usually around 7:30 or 8 a.m. And do you think I will be able to complete it by noon? Probably. But not always.

And if the opportunity is a video assignment and I have company coming at 11, but the house is not clean, what do you think I am going to spend my time doing? A video? Nope. It comes back to I need to blog on my time. If I had a longer reservation window, I would be thrilled.

But I can’t be all bent out of shape about this reservation system since it does help me in another way. PayPerPost allows me to click on “take opportunity” and start blogging right away. I have to keep their window open on my browser while I blog. SocialSpark does not require I keep their window open. If I am working on a PPP opp and my internet goes down (like last night), I lose the opp. If I am working on a SocialSpark opp and my internet goes down, I don’t lose the reservation. (I do have to hope my internet comes back before my reservation window closes, but that isn’t PPP or SocialSpark’s fault.) Apparently I have been doing this wrong and several people have just corrected me. Fortunately I haven’t lost a lot of opportunities in this way.

Here is a real life example that covers all three of these issues:

Last week I requested a slot for an opportunity called “I signed up for SocialSpark!” It was listed at over $27. I received the email yesterday morning that my reservation had been created. The price I was going to be paid for the opportunity was $5.50. The email was sent at 6 a.m. so I had until 6 p.m. to complete the assignment. This would be difficult to do, because I had to clean my house for company at 11. When the company left it was after 1 and I had things to do with Fuller and had to leave the house later. When 6 p.m. came and went, I was out of the house, away from the computer. And I wasn’t sorry about losing out on $5.50.

When I came home, I was able to be on the computer. I checked PPP and guess what? There was this opportunity to write about SocialSpark. It was for $9. So I clicked “take opportunity.” I had six hours to complete it, and I knew I would be able to. I was interrupted several times, but I was almost done with this post. And then my internet went down. I saved my writing in Word and went to bed. This no longer matters, since I was doing it wrong.

This morning, I logged into PPP and there was the opportunity again! So I took it and used my writing from last night as a starting point. When I complete this post, I know I will be paid $9 for writing it (in 30 days) because that is what the system said when I took the opportunity. (I was also giggling because this is exactly the post I would have written if I had had the time to complete the opportunity on SocialSpark that would have paid me $5.50.)

I didn’t take it hoping the price would stay at $9, I didn’t have to wait for an email telling me to start writing, and I was able to take it at a time I knew I could complete it.

One of the things I like about Izea is they really listen to everybody. I know I am not the only blogger who has a problem with these “features” and I expect changes to be made to make people happier. I hope too that Advertisers are educated on paying bloggers what they are worth, and creating opportunities that will really meet their needs. And I hope some good relationships between bloggers and advertisers will be forged in the social arena of SocialSpark.

Remember, it is still in Beta. I am sure there are still some changes to be made. And I am sure there will be opportunities I request a slot for and I don’t take because the price fell below what I am willing to take.

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Posted by Alli   @   7 May 2008 13 comments

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13 Comments

Comments
May 7, 2008
8:46 am
#1 suni :

ditto and bravo!

May 7, 2008
8:54 am
#2 Elizabeth :

I agree with everything you said here. I also haven’t seen this wonderful interaction with the advertisers that we were promised. If you don’t qualify for an opp, you can email the advertiser with an appeal, saying why you should take the opp anyway. I did that and never received an answer back one way or the other! If SS is going to have a way for us to email advertisers, shouldn’t they at least respond? I’m not a fan of SS right now at all.

May 7, 2008
8:55 am
#3 Lisa :

You don’t have to keep your PPP window open to keep the opp after you reserve it. You can go back anytime during the 6 hours and grab it again. :)

May 7, 2008
8:59 am
#4 Drew :

A well thought out and well written post. I have had that same thing happen to me where the I signed up for Social Spark was at $27.50 but when my reservation came in it was $5.50 but still listed at $27.50. Such crap. But I know the features and bugs will eventually be worked out.

Author May 7, 2008
8:59 am
#5 Alli :

@Lisa That has never worked for me. I have always had to keep it open. If I closed it and went back to PPP it was usually gone by the time I logged back in. That happened last night.

Author May 7, 2008
9:01 am
#6 Alli :

@Elizabeth I have had a few advertisers reach out to “friend” me, but it hasn’t converted into opps. I wish there was a little bit of PPP Direct added to SocialSpark so advertisers could approach me to blog for them.

Author May 7, 2008
9:04 am
#7 Alli :

@Drew I also don’t get the limit on requesting slots for opps you don’t qualify for. Maybe there should be a limit on how many you can actually received. I might request a slot for 5 but once 3 advertisers give me a slot on their opps, I can’t get anymore for a week. Or something. I feel like it doesn’t give me a real chance to blog about the things I love.

May 7, 2008
9:29 am
#8 Colleen :

If it’s greyed out, you still have the reservation, all you need to do is put in the captcha again and you’ll get it.

(Very complete and thorough review!)

Author May 7, 2008
9:36 am
#9 Alli :

@Colleen well then. I feel stupid. I didn’t know that. If it was greyed out, then I just thought I couldn’t take it. Never tried to enter the captcha again. Stupid, stupid, stupid.

May 7, 2008
1:03 pm
#10 Ted Murphy :

Thanks for the feedback Ali. I was aware of some of these issues and not aware of others. I have forwarded this on to the team as required reading to see what we can do to better serve our bloggers. We still have plenty of work to do, it is a very complex marketplace to manage, but we will get there.

The good news is that the concept works. Our first 3 weeks of deposits are 3x what our first three weeks were for PPP and advertisers are very excited. Each week will only make the system more robust, stable and usable.

Thanks for taking to time to write a thorough post and give honest feedback.

May 7, 2008
1:30 pm
#11 Steve :

What a great post. You know, for the life of me, I don’t see how SS is going to make it, all I can think is it will create this wild application for people to make some money, maybe good for branding, but once the VC money runs out, so will Izea. Hopefully they can find their niche with this thing and make it something but this thing is so bass-ackwards from a normal social network. Build network of users that socialize, advertisers will come. This is build a network application and advertisers hopefully bring users.

Ted, you definitely have a great excitement with all you do (I love rockstartup btw), but when you tell us “first 3 weeks of deposits are 3x first 3 of PPP”, isn’t that a little misleading? Your first 3 weeks of PPP you were brand new and no one had heard of you. Now you have the whole network of PPP, press behind you, plus a full staff. Comparison seems horrible. I would be a bit more impressed if you said it was 300x larger, or even more.

Alli, I’ve been trying to find a good write up of socialspark since it’s launch. All are bloggers that are paid, so of course, all of them were falsely true. Finally I find this. Thank you. (I guess this is why some people are up in arms about paid posts vs from the heart…)

Author May 7, 2008
4:27 pm
#12 Alli :

@Steve, to be fair, I was paid for this post by PayPerPost. But I appreciate the neutrality of the opportunity which really allowed me to speak my mind. One of the positive aspects of SocialSpark is the neutrality required when creating opportunities. And now that all paid posts through SS are required to be disclosed, it makes it even more appealing to me as a blogger.

I also want to point out to anyone reading this comment, I do not do paid blogging to pay bills. All money I make becomes “mad money.” I think having this kind of perspective allows me to not be so anxious for it to work immediately out of the gate, but realize there are bumps in the road. Now ask me again how I feel about it in a year and we will see how smooth those bumps are.

Thanks again for the comment and kind words.

Author May 7, 2008
4:29 pm
#13 Alli :

@Ted, as I said in my post, I really believe Izea is a company who listens and acts. I appreciate your time to read my post and comment. As I say to Steve above, I understand there will be bumps to smooth out and I am curious to see where we are in a year.

Also, looking forward to Izeafest this year and seeing what next great thing you have in store for us.

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